Company FAQ Page

View our Technical FAQ

How much does your service cost?
We offer a wide range of services. Our computer repair rates are $50/ hour in shop $60/hour Onsite. We will beat any companies rates when directly compared.

What areas do you service?
JTG Systems provides service to all of Niagara region; call us at (905) 346-3281 to find out if we service your area.

Do I need to bring my computer to you?
Not necessarily. We will come to your home or business to repair your computer. There are occasions when it is not feasible to repair your computer on site or not possible. If that happens we will take it back to the office and repair it there, then return it to you.

Do you offer web site design?
Yes. We offer website design and hosting. Please call us for a custom quote.

Do I need to do anything before the technician arrives?
Yes. Make sure you have all of your Operating System disks, driver disks and any additional software available as the technician may need access to them. Also, it is good practice to perform regular file backups of your important data. This may save the technician time and you money. If you have difficulty a skilled technician will help you.

Do you offer home computer repair services?
Yes. JTG Systems provides onsite residential services of all types from basic computer repair to full home automation.

Where are you located?
JTG Systems is located in Fonthill Ontario, Canada, L0S 1E2
Our address is 1143 Haist Street, Fonthill. This is a home office location.

Please call (905) 346 3281 before you show up.

Can I drop off my PC or laptop?
Yes you can. The office is open from 9am to 11pm, 7 days a week.
We are open on the weekends for drop offs and pickups only.

Please see our contact us page for details.

What if I have a business but can’t afford a computer?

If you have good credit and have been in business for more than 2 Years, you will be able to lease computer equipment from us. Only paying a small amount each month. Almost all of our equipment can be leased not just computer systems. Saving you valuable money!

How do I know your company is reputable?

We are past members of the St.Catharines and Thorold Chamber of Commerce in 2006. We are current members of BNI, Know It All Niagara, Barter Group Inc.,  Fran Tarkington breakfast group, We are authorized Inforce Security dealers.

Some current clients are Smart shopper magazine, Salvation army, Rockway glen golf course, Lochness links golf course and many other well known companies.

We are in three phone books and easily found online. We have a great testimonials section with clients volunteered contact info posted as references.

WE REPAIR ALL TYPES OF LAPTOPS AND COMPUTERS!

have a question? You can call or email.

 We will not be undersold!!! You will not get a better deal on service anywhere else.