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JTG Systems
Transparent Pricing
We believe you shouldn't pay a dime until you know exactly what is wrong and how much it costs to fix.
We are the highest-rated computer company in Niagara.
Our $0 Diagnostic Policy means we test your device for free. If the repair quote doesn't work for you, you owe us nothing. It's that simple.
$0 DiagnosticsFlat-Rate LaborNo Fix, No Fee
Walk-ins Welcome. Are you looking for Transparent Pricing? You found it! Let's get to work on your device right away—bring it in and our experienced team will start the repair while you wait.
Why We Don't Hide Our Prices
In the tech repair industry, many shops charge a "bench fee" or "diagnostic fee" (usually $50-$90) just to look at your device. They assume that because they spent 15 minutes testing it, they deserve to be paid.
We disagree. We believe the risk should be on us, not you. If we can't figure out the problem, or if the solution is too expensive for you, you shouldn't be out of pocket.
That's why our diagnostic is 100% Free. We only make money when we actually fix your problem.
The JTG Difference
Big Box Stores
- $80+ Diagnostic Fee (Non-refundable)
- 2-3 Week Turnaround (Shipped out)
- Sales-focused Staff
JTG Systems
- $0.00 Diagnostic Fee (Always)
- Same-Day / Next-Day Service
- 90-Day Warranty on Parts & Labor
- You approve the price before we fix
Typical Local Shop
- $40-$60 Bench Fee (Sometimes waived)
- Varying Warranty (30 days?)
- Hidden "Expedite" fees
Estimated Repair Costs (Labor)
Please note: Parts costs vary by device model. These are starting estimates for professional labor.
$80 - $120
Virus & Malware Removal
Includes full system scan, removal of malware, optimization, and antivirus installation.
$60 - $100
Hardware Install / Upgrade
Professional installation of RAM, Hard Drives, Graphics Cards, or Power Supplies.
$100 - $180
Laptop Screen Replacement
Plus cost of screen. We swap the panel, test display cables, and verify brightness/color.
$120+
Data Recovery (Level 1)
Recovering deleted files or data from failing drives. "No Data, No Charge" applies.
Frequently Asked Questions
Is the diagnostic REALLY free?
Yes. 100%. If you bring in a laptop and we spend 2 hours figuring out the motherboard is dead, and you decide not to fix it, you walk out paying $0. We don't hold your device hostage.
Do you fix Macs?
Absolutely. We do iMacs, MacBooks, Mac Minis. We are often 30-50% cheaper than the Apple Store because we repair components rather than just replacing entire assemblies.
Do I need an appointment?
Nope! We accept walk-ins during business hours at 577 Niagara Street, Welland.