Expert Laptop KeyboardRepair & Replacement
Specialized repair services for sticky keys, broken keycaps, membrane damage, and complete keyboard failures. Serving Niagara Region with same-day repairs available.
Same-Day Service
Most repairs completed within hours
All Brands
Apple, Dell, HP, Lenovo, ASUS & more
1 Year Warranty
Complete keyboard replacements
Business Hours: Monday-Friday 12:00 PM - 6:00 PM | Located in Welland, ON
Niagara's Premier Laptop Keyboard Repair Specialists
JTG Systems has been the trusted choice for laptop keyboard repairs in the Niagara Region since 2003. Our certified technicians have successfully repaired over 5,000 laptop keyboards, from simple key replacements to complex membrane reconstructions. We understand how frustrating keyboard issues can be for productivity, which is why we offer same-day repairs and competitive pricing with comprehensive warranties.
5,000+
Keyboards Repaired
20+ Years
Experience
97%
Success Rate
4.9/5
Customer Rating
Common Keyboard Problems We Diagnose & Fix
Sticky or Unresponsive Keys
Medium PriorityKeys that stick, feel mushy, or don't register when pressed
Common Causes:
- âĸLiquid spills (coffee, water, soda)
- âĸFood crumbs and debris
- âĸDust accumulation
- âĸWorn key mechanisms
Missing or Broken Keycaps
Low PriorityIndividual keys that have popped off or broken completely
Common Causes:
- âĸPhysical impact or pressure
- âĸWorn retainer clips
- âĸAge-related plastic fatigue
- âĸAccidental removal
Complete Keyboard Failure
High PriorityEntire keyboard stops responding or works intermittently
Common Causes:
- âĸMembrane damage
- âĸCable disconnection
- âĸController board failure
- âĸLiquid damage
Backlight Not Working
Low PriorityKeyboard illumination partially or completely non-functional
Common Causes:
- âĸLED strip failure
- âĸControl circuit issues
- âĸSoftware driver problems
- âĸPower supply issues
Wrong Characters Typing
Medium PriorityKeys produce incorrect characters or random symbols
Common Causes:
- âĸSoftware driver corruption
- âĸKeyboard layout changes
- âĸHardware controller issues
- âĸConnection problems
Keys Repeating or Not Registering
High PriorityDouble typing, missed keystrokes, or continuous character input
Common Causes:
- âĸSwitch contact wear
- âĸMembrane damage
- âĸController malfunction
- âĸSoftware conflicts
Our Comprehensive Keyboard Repair Services
Individual Key Repair
Professional repair or replacement of single problematic keys
Service Includes:
- Keycap replacement
- Switch mechanism repair
- Retainer clip installation
- Key response testing
Complete Keyboard Replacement
Full keyboard module replacement for extensively damaged units
Service Includes:
- OEM or compatible keyboard sourcing
- Professional installation
- Cable routing and connection
- Full functionality testing
Membrane Repair/Replacement
Specialized repair for membrane-based laptop keyboards
Service Includes:
- Membrane sheet replacement
- Contact pad cleaning
- Circuit trace repair
- Membrane alignment
Liquid Damage Restoration
Comprehensive cleaning and restoration after liquid spills
Service Includes:
- Complete disassembly
- Ultrasonic cleaning
- Corrosion removal
- Component testing and replacement
Backlight Repair
Restoration of keyboard illumination functionality
Service Includes:
- LED diagnostics
- Circuit board repair
- Driver troubleshooting
- Brightness calibration
Deep Cleaning & Maintenance
Thorough cleaning to restore keyboard performance
Service Includes:
- Key removal and cleaning
- Debris extraction
- Switch lubrication
- Reassembly and testing
Our Professional Diagnostic Process
We follow a systematic approach to ensure accurate diagnosis and effective repairs. Our comprehensive evaluation process guarantees the right solution for your keyboard issues.
Initial Assessment
Physical inspection and symptom documentation
Our technicians examine the keyboard for visible damage, test key responsiveness, and document all symptoms to create a comprehensive repair plan.
Hardware Diagnostics
In-depth testing of keyboard components and connections
We test the keyboard controller, membrane integrity, switch functionality, and cable connections using specialized diagnostic tools.
Software Analysis
Driver and software configuration verification
Our team checks for driver conflicts, software issues, and system configuration problems that might affect keyboard operation.
Repair Recommendation
Detailed quote with repair options and timelines
You receive a comprehensive assessment with repair options, costs, and timeframes. We always explain the most cost-effective solution.
Keyboard Types We Specialize In
Membrane Keyboards
Flexible membrane layers with dome switches
Common In:
- âĸBudget laptops
- âĸBusiness notebooks
- âĸOlder models
Scissor Switch Keyboards
Low-profile keys with scissor mechanisms
Common In:
- âĸMacBooks
- âĸUltrabooks
- âĸPremium laptops
Mechanical Keyboards
Individual mechanical switches for each key
Common In:
- âĸGaming laptops
- âĸHigh-end workstations
Butterfly Keyboards
Apple's ultra-thin butterfly mechanism
Common In:
- âĸMacBook Pro 2016-2019
- âĸMacBook Air 2018-2019
Our Quality Assurance Process
Every repair undergoes rigorous testing to ensure optimal performance and longevity. We don't consider a job complete until your keyboard performs like new.
Tactile Response Testing
Each key tested for proper feel and activation force
Electrical Continuity
Verification of proper electrical connections and signal transmission
Backlight Functionality
Testing of all illumination levels and color accuracy
Software Compatibility
Driver installation and system integration verification
Durability Assessment
Stress testing to ensure long-term reliability
Final Quality Control
Comprehensive testing of all functions before delivery
Laptop Brands We Service
Our expert technicians are equipped to handle keyboard repairs for laptops from all leading manufacturers. We maintain relationships with parts suppliers to ensure quick access to genuine and compatible components.
Keyboard Maintenance Tips
Proper maintenance can extend your keyboard's life and prevent common issues. Follow these expert recommendations to keep your laptop keyboard in optimal condition.
Regular Cleaning
WeeklyUse compressed air weekly to remove debris
Avoid Eating Over Keyboard
AlwaysKeep food and drinks away from your laptop
Gentle Typing
AlwaysAvoid excessive force when typing
Professional Deep Cleaning
AnnuallyAnnual thorough cleaning by professionals
Spill Response
As neededImmediately power off and contact professionals for spills
Transparent Pricing
What Affects Repair Cost?
- Keyboard Type:Mechanical keyboards are typically less expensive to repair than membrane or butterfly keyboards
- Extent of Damage:Single key replacement vs. complete keyboard replacement
- Parts Availability:Common models have readily available parts, reducing cost
- Labor Complexity:Some laptops require extensive disassembly
Service Guarantees
If we can't fix your keyboard, you don't pay for the attempt
Comprehensive evaluation at no charge
3 months to 1 year warranty on all repairs
Keyboard Emergency?
Can't work without your laptop? We offer priority emergency keyboard repair services for critical business situations. Call us immediately for fastest response.
Emergency Hours
Mon-Fri: 12:00 PM - 6:00 PM
Priority Service
Same-day repairs available
Direct Line
(905) 892-4555
Visit Our Keyboard Repair Center
Why Visit Our Shop?
- See the Process: Watch our technicians diagnose and repair your keyboard
- Faster Service: In-person drop-offs get priority scheduling
- Expert Consultation: Direct communication with certified technicians
- Accurate Quotes: Immediate assessment and transparent pricing
Our Location
577 Niagara Street
Welland, ON L3C 1L9
Monday - Friday: 12:00 PM - 6:00 PM
Saturday - Sunday: Closed
Text: Available for quick quotes
Ready to Fix Your Laptop Keyboard?
Don't let a faulty keyboard impact your productivity. Our expert technicians are ready to diagnose and repair your laptop keyboard with professional service and comprehensive warranties.
Special Offer: Free diagnostic evaluation for all keyboard issues