Great guys, very knowledgeable. Fast service and great prices. Highly recommend.
Good and friendly people ! They were able to fix my laptop in an hour and were very understanding over the phone. They explained what was wrong and how they fixed it. I would highly recommend!
The folks here fixed my iPad quickly and for a really reasonable price. They were polite and professional. I would recommend this business.
cant put a more raving review. what a great experience with JTG systems. ill 100% be back!
was going to go to best buy, i decided not to. and decided to try JTG Systems instead im glad i did. he also knows my nephew peter and funny enough Peter has been a long time customer of his. Great job thank you,
JTG Systems (John) helps me with all of computer stuff and my personal goals including getting my business up and running, I always wanted to be a personal trainer, without johns help i am lost and wouldn't know what to do. I really appreciate all of your help through out the years. Thanks again.
I switched from an Asian computer shop who would have charged me double the price. These guys are honest. I highly recommend. Thanks guys! Carol Smith
absolutley terrific service and the price was great value. Everyone was so nice and helpful. Would recommend them to anyone.
Thank you, came to my home setup my email and helped speedup the computer works nice and fast with no more issues! I was recommended to JTG Systems for Onsite computer repair by my Daughter, - thank you to her for the referral.
Had a great experience. Fixed everything great. Explained everything very well.
Wonderful experience, the employees were so helpful and professional. My repairs were made extremely quick and I was able to have my device back that same day. I highly recommend JTG Systems, they are sure to not only deliver but also to impress.
I called JTG Systems within minutes of arriving he had my initial problem fixed, he setup my computer properly, and ensured everything was working; he setup the printer and my world of Warcraft game; now there is no more lag in the game. Highly Recommend!
JTG systems helped me so much! They are always so patient and kind, always dependable and available when you need them, and very knowledgeable. You can surely put your trust in these guys 💯 percent!!
They fixed my 2010 Mac, added more ram, new hard drive, new front glass and it's running like it's brand new again. Thank you John! Great and super quick service. I highly recommend - you won't be disappointed.
Great staff and service. I was worked up because my phone had just stopped working and in these times I am working from home and need my phone, the service was quick and the young man gave me some pointers as well. I would return and I would tell anyone I know to go there, Thanks to the staff for helping me out so quickly!!
Although my laptop is now an expensive paperweight, I am super thankful for the great service I received from JTG. They were honest about the cost of fixing VS getting a new one and didn't even charge me. Highly recommend
You couldnt ask for a better customer service or service for that matter. Amazing and always trying to help in any way they can to get you back up and running. I would recommend these guys 100% you will not be disappointed by them I promise you this ! Check them out you will be happy you did :)
They fixed my iPhone for my after hours and had it completed promptly. Screen was cracked and now is perfect.
Printer needed repairs quick. called and got in same day and great fast service. John knew his stuff and fixed the problem very quickly and affordably
Brought in my desktop today after lunch. It was unresponsive and would not boot up. John and his friendly team were able to diagnose and repair the same day! Reasonable rates and very quick service.
Took two laptops in for different issues. Computer one was completed and working perfectly on return. Computer two took another trip but they were very professional and second trip was free of charge and they helped find additional solutions. Thanks very much.
JTG Systems is awesome. He takes the time to work with me on my computer problems, he has removed viruses and speed up my mac and another PC I have. He can help by remote which is great
The repair guy was very friendly and gave me a great price for the tune up of my imac. He was very honest and efficient, I will definitely go back to him for my computer problems.
Quick friendly service. Definitely will recommend to family and friends. Thanks for helping with my MacBook Pro.
Spoke with John at JTG systems. He is extremely professional and knowledgeable. He is a straight shooter and will tell you his honest opinion. I highly recommend this company for all your computer needs !
Took 2 laptops in. One dead and they switched out the hardrive for us. Great friendly and profeszional service. Had another issue with it....took it in again and they fixed with no charge. Would highly recommend them to anyone.
I had an issue with my iMac a while back and contacted John. It was done within 48 hours. He is fast and he will help you as much as he can. He will diagnose and explain the issue with your device and give you options where possible. He is an honest and straight up guy. Good job guys and thank you!
Very quick service, really enjoyed the friendly atmosphere and the results were good! Still cant play sims though, so may be time to upgrade 😂 will go back for more repairs or questions in the future.
My laptop was slow, i was considering getting another one cause of how slow it was, JTG Systems fixed it up so now i dont need another one, saved me a bunch of money. Thanks again, highly recommended.
Incredible service -- went out of their way to help me and didn't even charge for their time for fixing my Macbook Pro! Will always go back!
They very professional and helpful. Before I started using their SEO service we ranked bottom of charts. But with guidance from the team within two weeks we were already on page 2!!! And right now we are tops!!
I used JTG Systems - remote technical support he is fast and knows his stuff, Thanks JTG!
Always fast and friendly sales and service with prices that are hard to beat. If you have questions after the fact then John has the best follow up service I've seen as well ...thanks John ..coffee or tea is on me.
Called about my mac not charging, John said can you drop it by now? With in two hours, my computer was ready for pick up. New part, install and a tune up all for a very fair price and record time. Thanks John and Team.
Great experience. Stand up business owner, true to his word and great quality of work. Would recommend to friends and family.
I recently got my laptop screen replaced and the service was professional, quick (two day turnaround) and most importantly it was inexpensive. The service was highly recommended and my experience was great.
Had my xbox cleaned out here by John and staff. Excellent customer service and quality of product. Would recommend to all my friends!
John is a great guy and really knows his stuff. Been a JTG customer for years.
Got my Gaming pc built here. Everythings works great! Highly recommend to anyone looking into having a pc built.
John has been helpful in bringing together our website and Facebook social media content. Always just a call text or e-mail away. Keep it coming John.
John was great! He even waited around after he closed for me to pick my computer up the same day.
John has fixed more than one of my laptops and a cell phone I believe. A very true to his word person and great friend. Very good at his job and kind to everyone. Keep up the good work buddy. Good luck on new office in welland. Alexa
Amazing service !! John is such a nice guy and very honest and will do his possible to repair your computer at the lowest price and quickest time he can. I’m really happy I found him ... I’ll never go anywhere else!
I had a virus and I needed my laptop to study for my midterm the next day, I was really upset because the malware wouldn't let me open anything, When I called John he told me I could go see him right away. John fixed my computer within an hour, he was pleasant and professional, I would definitely recommend him.
Absolutely great service, good price and very quick repair, definitely recommend!!!
Very fast, friendly, and extremely helpful! Absolutely would go to them again with any future problems
called John at JTG Systems for an onsite he was at my place within 2 hours he fixed my internet within 30 minutes of his visit, he showed me how to use my new MacBook air and all its features. Very happy with his responsiveness and willingness to help. I would recommend him to friends and family.
Best SEO company out there! I've been through a few SEO services and got no results, within a few months Johns SEO skills more than doubled my leads. I will continue to do business with JTG Systems and would strongly suggest you do as well!
John has been very helpful, and does really meticulous work. I find his response time very great, as well. I would definitely recommend using his services. He fixed my Headphone Port on my Macbook as well ,as well as helping me do an SSD upgrade on my mac as well. Will be coming back in the future for repairs forsure.
John was able to fix my liquid damaged laptop within an hour, and offered great service and affordable prices.
I'm happy to have gone to JTG Systems once in 2014 and again at the end of 2020. They were the first people to take my issue seriously after Best Buy sent me away. Thank-you for all of your help!
Very reliable and professional in helping my wife replace her iPhone battery.
Absolutely fabulous service. Quick & attentive. Reacted to my problems and fixed accordingly. My laptop has never run better!
John is a very nice guy to deal with and I'm glad my old computer parts will get a second life as replacement components. Happy to do business with him again.
Thank you for the follow up help, great job!
I was having issues with my laptop and called JTG Systems for some assistance. They were so quick with returning my call and offered to help right away. I was extremely impressed with their professionalism and willingness to assist! Please contact this business for all your computer repair needs. You won't be disappointed!!
Once again JTG systems provide top notch work! Done really fast and with care. Recommend to all! Thanks again will be back 100%
I know nothing about computers. I was told to throw my lap top under my truck. I took it here and in know time at all they cleaned it up and it is running better than new. The so much to the young tech that helped me out. He is good. I will be going back when I screw it up again for sure.
Fantastic honest guy! Highly recommended! :-)
John is a great person, very professional, great customer service. He cleaned my sons laptop up for us, and its worked amazing ever since. He also unlocked our one laptop we forgot the password too. Lol Overall great, timely service.
John is a great guy and the best at what he does. I would recommend him to anyone. He went out of his way to help me. Do not hesitate to call him. A+++
Took my slow older unit into John to have him take a peak at it. Within an hour it was back to optimal speeds, asked permission to exchange parts for better ones with minimal cost, updated windows and all drivers for fast and effective processing. Would recommend over any other shop in the area.
Great same day service and prices
Friendly, helpful and polite. Thanks for the help boys!
I brought my Macbook in for repair, unsure if it could be fixed. JTG Systems worked hard to diagnose and solve the issues. Thank you!
John and his team fixed our desktop gaming computer in an afternoon. Knowledgeable, approachable and all around a positive experience as always!
just amazing....great prices ..friendly service... same day service (screen replacement and software update).. not to mention my macbook is an older model and I hear most places wont work on my device anymore even tho it runs great....sooo truly grateful to have been referred here! will be sending my friends in too!
Been going to John for approximately 10 years...always been treated great and professional. Price was always reasonable. Will continue going here for all my computer needs. Keep up the great work :)
Great service! Was able to contact John and got my dads computer repaired that day, he fixed it and returned it on the same day, he also checked in a week later to make sure it was all good! Would definitely recommend him!
great work solid job
JTG Systems agreed to take a look at my mid 2012 Macbook as I had been having some issues. Upon return, I can say they did a fantastic job cleaning it. It has never ran better! I will definitely return for any and all computer needs in the future.
he helped me setup an email to get rid of all the spam i was getting, he recommended some sites i can go to to mass unsubscribe. this will save me hours of time! thanks again.
Had a great experience using JTG System, highly recommended!
Thank you for fixing our Mac! Thought we would have to spend $$$ to buy a new one but, new SSID and it is great! Thanks.
helped setup my universal remote control, helped with my laptop and seeing my photos from my phone and saving my important documents to the cloud. thank you.
Good and reliable service! Wouldn't recommend any other computer repair place!
John and Tony know their stuff quite well. They offered professional service for a really low price. They knew exactly what the problem was and fixed my laptop to make it brand new again. I'll be going back to them for future business.
Called JTG Systems based on their good reviews, i was not let down. He came to my apartment in st.catharines within 3 hours of my call. he fixed all of my problems with the WIfi, and malware i had. He was more than happy to implement a solution at no extra charge to help prevent malware again. he is now my go to guy.
Had an issue with my Mac, texted John, he got back to me in 10 minutes, took my unit in and was ready for pickup in a few hours, excellent service and all this on a long weekend, would use again. June 2020 used John again, I had an issue with my PC, again excellent service, my PC is working great, keep up the good work, thanks again.
John came out within an hour to come fix my computer, he fixed it within an hour. I would recommend him.
This Google Review is made possible with my new fancy Dell Tough book. The refurbish laptops being sold by JTG are fully functional, B grade units with years and years of potential. Thanks to JTG for dealing with me i can be a difficult a customer but they made the transaction and dealings very pleasant.
John is very knowledgeable and is incredibly helpful. I can highly recommend him. Please use him for all your computer needs!!!
We've been using JTG for several years now and they have never let us down. From computer repair, mobile cracked screens and even recovering lost data. The owner and his team are talented and fast. Highly recommend.
Reliable, efficient service. Knowledgeable and friendly staff. VERY reasonable prices. Won't go anywhere else ever again. 10 out of 10.
We're using JTG Systems to support our locations in the Niagara Region and John has been quick and very professional visiting the sites and resolving their issues. It's great to have him taking care of those systems for us here at Intrigue.
Took my MacBook Pro to fix the audio jack. They weren't able to fix it without a new part. I did not wish to purchase the new part so they put it back together for me at no cost even though I expected to pay for the labour spent taking it apart. Thats stand up customer service. I will recommend to all my friends and family.
Excellent and very honest support with professional advice on my iMac computer. I would recommend John’s service anytime!
Amazing prices John fixed my computer same day and did a great job would recommend
JTG Systems = AWESOME. Unbeatable prices, exceptional customer service, and quality work DONE RIGHT!!
Great service. fast and affordable.. highly recommend.
Professional service, efficient communication and integrity in the service. Recommend to anyone who needs honesty support and service. Thank you!
I have been using John for my computer repairs for 17 years, I will not take my computers anywhere else. Honest, Reliable, Affordable!
The only place I go to get my computer fixed. John and his staff are knowledgeable, kind , understanding and quick to fix any issue my computer has faced. From just being slow to needing a new screen ! He does it all and at a fair price. You won’t be dissapointed. I even bought a great computer from him ! One stop shop!
John at JTG Computers has been very helpful in repairing/updating both my Microsoft and Apple computers. His service was prompt and efficient. He has also given my advice via text or telephone. I would recommend this company for assistance with your computer needs.
speed up my laptop that day, thank you. good work.
Went to John, he is great! he stands behind his work and his warranty.
Came in and within 2 hours he fixed my laptop and had it working better than new. Was professional and genuine, highly recommend.
Brought my laptop in a few days ago due to a overheating problem and they cleaned it up for me, it seems to be working great now with no issues. Thank you !
John was very polite and really helpful, my repair was done really quick which was great as I use it for work, would highly recommend going to JTG Systems
Extremely satisfied with the service at JTG systems! My Macbook Air would not turn on. I called and John was able to look at it that day. He fixed the problem quite quickly and now it works as good as new. Great service at an affordable price. I will definitely be back for any future computer issues!
Many years of great service. Jtg systems has saved the day many times from our home computer to our laptops.
Very good service John repaired my computer very fast and his prices are very reasonable
john has been my computer guy for 10 years, i would highly recommend.
Was looking for a reliable technician and I found one at JTG! Johns response time was great. came out, picked it up and dropped it off at no extra. Thanks again will recommend to everyone I know.
Wonderful service, fair prices. And they offer wonderful warranties. They were a pleasure to do business with.
Computer was serviced the very same day and its 10X faster, JTG Systems is Truly Niagara's best computer repair.
Efficient, friendly, great customer service
my surface wasn't connecting to the internet and nothing I did worked. within 5 minutes jtg had it up and running. this is an essential system for my business and so glad to have to working again.
brought my computer in today and was blown away by the pricing and quality of service. john gave me quote and stuck to it even though he ran into more than expected. i dropped my computer off at 3pm and was home back online by 6pm. id recommend him to anyone, 5 star plus rating
Extremely happy with the work John did to get my computer running the way it should. He is personable and was able to quickly diagnose the issue and remove the gremlins. I will recommend you to all my friends!
Thank you so much John! Quick, friendly and expert advice. Diagnosed and fixed my Mac issue within hours. Very much appreciated and recommended!
I have been dealing with John for Years, he keeps my website updated and handles all of my computers and laptops. When I have a problem I call him. Always A+ Service with attention to making my website top ranked in google over the last few years.
Great friendly service from a great guy and very fair pricing. John is always so helpful, we highly recommend!!
I called John and had my computer fixed that day. Within 5 minutes he had it up and running. I previously took it to another place and they were unable to fix it or retrieve the data off of it. I am so thankful I was referred to John! I would never take my computer to anyone else.
Super casual and friendly, definitely recommend for those who need a quick fix for cheap! Thanks again.
Just another happy customer here with a repaired Macbook. John has done some Christmas miracles on my laptop, and everything is back on track now. He is indeed the best in the business considering the time, money and the quality of repairs which costs the fraction of what it would've cost if I went with Apple "geniuses".
Great service and very knowledgable people who explain everything to you. Will recommend them highly to my associates.
Same day service at it's best! these are the go to guys for computer repair. fixed my computer within 2 hours of drop off! thanks again
Fast efficient and affordable computer repair, JTG Systems has never let us down
Had my laptop repaired by JTG systems and the service, quality of work and price was amazing! Would highly recommend this business! So happy!!
Awesome to deal with. Great and QUICK Customer Service!! I highly recommend - you won't be disappointed and prices are great!😊
Sent my old mac to them and they fixed it in no time works great since . Great team great service friendly and out going .
Professional and great service.
Very friendly and knowledgeable. Great service had 2 laptops serviced there. Great pricing. If your going anywhere else your wasting your time. Thanks John.
John helped with setting up all my devices, thank you.
I broke my LCD screen on my laptop and emailed John. He was quick to respond and he fixed my computer in a day! The prices were very fair and I appreciated that! I would highly recommend JTG Systems to everyone I know!
I thought our files on our external harddrive were lost forever! Tried a few places with no luck, but JTG was friendly, quick, knowledgable, honest and fixed my issue on the spot; AND for way less $ I though I would have to spend!!! Definitely recommend them for any of your hardrive/computer needs!
Took in an HP laptop with a cracked touch screen and they had it diagnosed and in working condition within an hour and a half! Way better price than any big tech company and honest advice! Going back here next time I need laptop help
John was quick to help and locate my 50,000 plus pictures that were on an old hard drive in a Memory Manager Program and transfer them ALL to my new(er) computer into the new version of (M.M.) called Historian. I am SO grateful. Fast, reliable, friendly service with a fair price. Thanks again John and staff!
I was very impressed with the honest feedback I received about my laptop repair. I was told it would cost over $200 and I'd be back in 3 months with the same problem. I applaud JTG Systems for their integrity and will happily recommend them.
Great place, friendly people and super fast service
excellent service, very knowledgeable, gave me a price over phone and then when job was more complex still stuck with the initial quote, 10 out of 10!!!
JTG Systems is truely the best techs in niagara, they are always there when i need them and on top of that i get same day service. thanks again. niagara computer repair experts at their best.
Helpful and courteous staff. Quick and efficient service. The owner is incredibly patient taking into account the needs of his clients.
Overall great experience. Fast, friendly, and a job well done! First time going there and was not dissapointed!
My computer crashed and I panicked as my whole business was on the hard drive. John was able to help same day. Computer runs good as new and all my documents and programs are still there. He also set me up on Google Drive so I no longer have to worry if something happens like this again.
Computer was great, service was fast, excellent prices.
What a great repair shop, reliable, quick and cheap on pricing. Great customer service, 100% would recommend. Did a amazing job on my 2012 MacBook pro
I just brought my laptop in for service, I needed the viruses removed and windows installed. John was extremely helpful and knowledgeable. The service I received was prompt and the cost was very reasonable. I would recommend JTG Systems to anyone looking for service!!!
John was an absolute pleasure to deal with super helpful and exceeded our expectations. Thank you again .
Great guys ! I Walked in and received instant service. I will come here again for any computer issues
fixed my imac same day within 1 hour . great repair got the solution i needed . Will recommend. all is good!
I just met John this week for the first time and it is very obvious that he takes full pride in his work. I was listening to the customer before me and they seemed to be extremely pleased as well with John's service. Great guy!
Was amazing service fast an polite. Great prices. These are the guys to see. 10/10
John provides amazing service with the fastest turnaround time. Went to apple today and was quoted 2 weeks to repair. John repaired my MacBook in 3 hours from the time he called me. Very knowledgable and extremely helpful. Will recommend to anybody and will definitely comeback for any computer problems. A+++
Very good service repaired my computer fast
When John says he's open 24 hours, he's not kidding. He was willing to work around my schedule in order to get my PC back to me as quickly as possible. Couldn't be happier with the quality of the work. He repaired, optimized and cleaned my machine, all for a very reasonable price. Highly recommended.
Got my sons gaming working perfectly, very friendly, very knowledgeable, and Most importantly he is very honest and reasonably priced. Will use his services again If needed.
John helped me with my laptop, he installed an SSD and ensured that the warranty was upheld on after the fact service. I would recommend to friends and family.
repaired my mac and helped setup all google products for easy use. will recommend.
Gave in my desktop computer and got it fixed quickly for a decent price. Also professional and easy going staff helped out. Best guy I've been to
Provides great care for customers and the community. wonderful job, saying thanks for the free pen.
all in one works 5X faster thanks, also helped me get rid of malware infecting the computer and other security problems computer is way faster. and they fixed it the same day like the ad said. I dropped it off at noon and was called before 5 to pickup! wow.
These guys were great very professional and helped me out even after hours. My laptop runs super fast now. Awesome job and very reasonably priced I'd recommend these guys to everyone needing tech help.
Took my Macbook Pro to him with a keyboard issue without appointment, helped me right away. Very happy with the service, John knows his stuff and was very courteous and straight forward. Very fair price too. Will use his services in the future.
Really quick response time, prompt service, JTG definitely knows their stuff! Cannot recommend highly enough.
Reliable, prompt and reasonably priced service. Would definitely refer to others. My MacBook Pro is running better than new now. Thanks.
Great computer repair shop! Quick, honest, trust worthy service at a very fair rate. My motherboard would not communicate with the power button on the case and he told me flat out I could power it on manually instead of trying to sell me a new board. This shop will definitely be seeing me again.
Came in here with a busted iMac from 2011. John was kind enough to tell me the truth and give me an idea on if i should or should not spend the money. I appreciated the honesty! Great people.
John is one with the computer. Most guys need to Google the fix. John has it all in his head.
Excellent, efficient, professional service. I walked in, the problem with my laptop was determined within seconds, repaired while I waited. I would not go anywhere else. Such a pleasant surprise.
Dealing with John and JTG Systems makes my life easy!! With the build and construction of Niagara spas and health centres John and his team can always find the hardware I need - from IT to cabling and ad screens. The service is impeccable and price always right. Highly recommend this business.
I drove from Whitby which took me 2 hours to get here, I was referred by another happy real estate agent who has used JTG Systems before. John was professional and helped me on the spot. I would highly recommend him and JTG Systems to everyone I know for computer help.
Excellent service, simple seamless how it should be, I worked with John and he was very helpful. Would 100% go back there for any future computer issues I may have.
came out to the house quickly, and solved the problems as well as a tutorial. I was recommended by a friend, I would also recommend to my friends or family.
My entire family uses JTG Systems, John always has a solution from laptops to desktops even MAC! JTG Systems is your go to.. promise you will not be disappointed. Great work JTG!
very knowledgeable, very nice and great prices!
Great experience. John is really personable and helpful. He got back all of my data that I thought was completely lost. I definitely will send more work his way. Trustworthy, straightforward and honest.
These guys are the best they fix my stuff within an hour and amazing tuneup also!
The work was done on my mac quickly and perfectly, not to mention for much less than I was quoted from other places. Very professional, educated, and helpful! Definitely come here for your computer repairs!
extremely happy with the service. will recommend to friend and family!
John was very helpful on fixing my laptop. He has very reasonable rates and very vask knowledge on items that are causing problems by explaining them. I will be dealing with him from now on
John is incredible. Helped me figure out what had gone wrong with my MacBook without charging for Diagnostics like they do at Jumpstart. If you are a student in Niagara with computer issues it is 100% worth it to take it to John. Fast, reliable and most importantly helpful and cost effective! Thanks again John
always get exactly what i expect, Fast Friendly and knows what he is doing thanks!
I was only in town for a night and wasn't able to get my MacBook serviced. But I was contacted via text message and they explained that I could easily purchase a battery off amazon and use YouTube videos to install it myself. I really appreciate the honesty and customer commitment.
speed up my computer, tested everything out. Installed an Ad-blocker so i don't get any more ads, everything works great and fast.
John was very friendly and confident. He worked diligently to fix the problem with my Mac. He even worked on it after-hours from his house and into the evening. I really appreciated his dedication and effort. If you have any kind of computer problems, I highly recommend JTG systems for their dedication and competitive prices.
John was very prompt in tuning up my computer and did an excellent job. His communications were friendly and helpful. I highly recommend JTG Systems!
Great guy, very friendly and helpful. I would recommend him to anyone.
I used John for a laptop problem I was having He repaired it same day and has been working great ever since Thanks John Much appreciated ! I'll be back for sure
I went to JTG Systems to get my computer battery looked at and changed, and the service was amazing! I was in and out in no time, and things have been working great for my computer ever since! I would definitely recommend their service!
Highly recommend! Very knowledgeable and great service!
I was having issues with my Mac, so I brought it in to John who fixed the problem very quickly, and downloaded some free protection apps. I was impressed by the service, and the pricing was great! John was knowledgeable and very helpful in helping me with the issues I was having.
John was a life saver! Did a house call and picked up my laptops and fixed them and brought them back. Highly recommended
Great guy, great prices!
GREAT SERVICE! thank you, John dealt with all of my issues.. I have no more problems with the computer. He looked at it the same day and returned it the same day! that's what I call service... Look no where else for computer help, Johns the man!.
I walked in with a harddrive and my two little ones. We got welcomed in and my son quickly found a new friend. The next day I got a phone call saying all my files had been recovered! Very friendly and quick service. I'll definitely use them again in the future!
Well pc was having problems. This place have great service and cool dude with a fair price
Very helpful and friendly
John and the team were great to work with. They came to our office after hours and performed an entire system update in a prompt and efficient manner. Would highly recommend JTG.
Mac was fixed within 30 minutes! great job!
Called to get an appointment and they were able to see me with 1/2 hour. Fast, reliable and friendly service. I would recommend them to anyone.
Very helpful. Appreciated the extra effort and time it took to resolve my Mac laptop issues. Recommended!
John Gallie of JTG Systems was more than happy to help me with everything I needed, I had an IPhone that was having software issues, He fixed that.. He helped setup a Gmail account for me which was a life saver... I highly recommend him to all my friends and Family. Thank you for making me feel like a valued customer.
Incredibly helpful with solving my computer problem! Answered all of my questions, and completed all the work that needed to be done in a timely manner. John gives great pricing, and actually repairs with good quality parts that won't break immediately.
I have always had success with John! Thank You for Speeding up my laptop, runs better than when I got it out of the box! Super FAST!! Thanks again.
John Gallie is a fantastic computer tech. He was extremely knowledgeable and was able to clean out, optimize and upgrade my computer quickly and efficiently. I would highly recommend him for any computer related issues or services.
I brought my OLD computer in for updates, and John was able to get my eight-year-old Mac up to date and running like a new computer. AWESOME service!!!!
Amazing service. Helped me a lot on two separate occasions while i was at brock university. A professionally written note that my hard drive crashed and the implications.
Thank you so much John. I had a problem with my IMac, I was stuck in the never ending turn wheel. In less than an hour, John had my computer running better than the day I unboxed it. Once again thank you so much. Great job. Trevor
JTG Systems is an excellent computer repair business. John is very knowledgeable and fast service, he takes the time to answer all your questions. I will recommend him to all my friends and family.
Awesome place they even hooked me up with a free stylus
Great customer service! Fast repairs! Affordable pricing! Would recommend computer repairs from here to anyone.
John looked at my Mac laptop, ran a test and was able to diagnose the problem within a few minutes. He had the part I needed and he was able to fix my Mac on the spot which was amazing!
My son John Gallie runs a professional computer company JTG Systems! He treats everyone with respect and does great work. He has been self employed for about 10 years. Great Job!!
Got a laptop fixed there.Hard drive was replaced and laptop was cleaned out. Quick and easy service. Very friendly in store and on the phone when I call and asked for a quote. Definitely will come back!
the staff is very friendly and helpful I would defently use them again
So fast, so friendly, John went above and beyond with both service and support to make sure my laptops were running efficiently and to my specifications. And at a third of the price staples quoted me for a lesser service. Thank you!!! We won't go anywhere else.
JTG Systems has been doing my computer maintenance and repair for approximately 5 years now. I'm on the road continuously and their quick "walk-in" service has been a real asset. They always do what they say that they are going to do and I've never felt let down or overcharged during that time. Jim Cowan Classic Auto Appraisals
Computer was slow and wouldn't load properly. JTG Systems had it diagnosed and up and running in about 30 minutes. Full diagnostic followed and haven't had a problem since.
Lost the use of our laptop found a professional knowledgeable technician. Moved up to #1 on our favorites. John went above and beyond, thank you.
I called for Onsite Service, my computer was running like a snail, and there were things popping up all the time, hard to use. JTG Systems / John came to my house for a very reasonable price, fixed all of my issues and gave me a 90 day onsite warranty. highly recommend to friends and family. thanks so much.
He is amaing and help me out for my website. Thank you man, you deserve the best. -PJ
John was very friendly and helpful. The service for my Mac was quick and efficient - same day turn around.
They were fast and convenient, didn't charge for what they couldn't fix, and gave me a referral to a specialist to help me further. Overall a good experience.
helped setup my business email, made the computer easier to use and much faster. will recommend to friends and family.
he came out to my home the same day to help me setup my Android TV Box, I bought from him. It is a very good unit and his service was also very good. I will recommend him to my friends and family.
I had a very pleasant experience with John at JTG. My pc was having issues for a while and I was expecting to have to wipe everything, when I brought it in I wasn't entirely sure what I was able to do, but John had me fixed up and ready to go for a fair price in under an hour. I highly recommend this repair service.
I will NOT go anywhere else!!! John and staff are friendly and professional, not to mention extremely helpful! Fair prices for excellent workmanship. Try them once you will be a lifer.
I've known John for some time and used his services. He is professional, knowledgeable, and well-priced. I wouldn't hesitate to recommend him to all my friends and family.
Read the reviews, called, and John fixed my mac within hours. Awesome. Totally recommend.
This is the second time John has updated and serviced my computer. I had trouble with my outdated printer (not supported by manufacturer) and with his computer expertise he got my printer up and running again. I highly recommend John, and also appreciate his patience with me due to my lack of computer knowledge. Thanks John :)
Very nice and made sure you understand what is broken and how it will be fixed. Very efficient and all repairs done in one day!
John has been my webmaster and computer tech for the past 15 years. I'm delighted to give John a 5 out of 5 on his business sense, business manners and computer repair ability. I highly recommend John.
Brought my computer into JTG Systems after bringing it elsewhere (they were unsuccessful multiple times), John went above and beyond to solve the problem! I was very impressed with his work, and would definitely return and recommend him in the future!
Truly superior to every other repair store I've tried. Fast service. Very friendly people. This is my go to for computer repair. 10/10 would go to JTG again.
John, repaired all of my computer's in my business, he was knowledgeable, and quick.
JTG Systems were very knowledgeable, fast, friendly and affordable compared to other shops I have used in the past. I recommend their services and will definitely be using them again!
helped with email, fast service.. I am very happy.
John did a excellent job fixing my MacBook Pro. He even repaired my charger and took the time to help me solve some issues. Very helpful!!
Fantastic service! Fast, extremely helpful and knowledgeable! Would highly recommend JTG for any computer repair service.
Excellent computer shop! They're fast, efficient, and totally reasonable. Ask a question receive a coherent answer.
Employees were kind, and efficient. Did more than asked. Reasonable price as well. Definitely recommend this for anyone needing help with their computers.
Fast, excellent service, good location, good pricing, and a friendly and very helpful owner! Recommended for all your computer repair needs.
Good computer repair shop Excellent, efficient, professional service. A++ Great work..
Amazing and friendly customer service. Great warranty guarantee. I highly recommend bringing your computer or playstation to JTG.
Really good experience, took a look at it right there and then and was able to fix the problem without charging diagnostic fees and waiting a day just to see what was going on. Highly recommended
answered my call and fixed my computer the same day. thank you.
Worked on it right away, and was easy to contact. Unclogged my headphone jack. Something was stuck in there and near impossible to get out, but he solved it. Thanks for the good work!
I've been dealing with JTG Systems for a number of years and I've never been let down. Quick and quality services. Thank you a bunch John.
One of the best repair store in Niagara!!!!! Thumbs up! Definitely my go to store for all computer issues.
Great experience took macbook for battery and was looked after right away was very impressed. So much it has been put into our comunity news letter. Ray
Great at what they do and pleasure to deal with. I would recommend these guys to anyone in the Niagara Area. A+ Service and Products!
Called them ; John came out within 2 hours fixed my problems and implemented a data storage solution at no extra charge.
great service. very fast and affordable I would for sure recommend this company.
Excellent service and great quality repair. Very fast fixes, highly recommend to everyone.
Every time I've gone to JTG Systems with a computer issue, I have received thorough and efficient service every time.
John did an excellent job on my computer. I was so worried that I had lost all my files but he brought them back and installed a new hard drive. Thank you, Johanna
helped me setup my mac, I'm very happy with the service, will recommend.
I found these guys to be friendly, helpful and efficient. Highly Recommended..
Fantastic customer service and work ethic. Would not hesitate to bring my computers to JTG again and of course would highly recommend them.
Helped explain mongo db to webscale relationships to me.
been in a few times, John ast JTG Systems helped me setup a new gmail account and speed up my computer. always great service!
Speedy transaction and repair everytime! would really recommend @jtgsystems to anyone having trouble with their computers.
Absolutely Fantastic Service! Done on the spot and to my satisfaction! Recommend to everyone!
John and his techs are knowledgeable and work fast - 2 things that are important for my business to run smoothly. Thanks for your hard work JTG!
I found JTG Systems online, He helped me with going back to windows 7, he also helped me reinstall my printer. I am glad I found him. I will refer business to him in the future. I am a Fonthill resident and suggest JTG Systems for All Your Computer Needs!
John fixed my computer in a flash really good price awesome costumer service skilles answered all my questions were answered I recommend john to anyon with computer problems
Amazing customer service! Fast reliable good prices defiantly recommending jtg to all my family and friends!
I got fast service from likeable employees who did good work.
Thank you very much for an affordable and helpful service. I recommend the JTG Systems for any of your computer needs. Tanti Fiori Gardening, Fonthill
Helped me setup my IMAC and IPhone - helped me figure it all out, helped me right away when I brought it in. Thank you for the GREAT Service.
Got my water damaged macbook pro working again for under $350. I have been using it for 5 months now without any issues. Thanks you guys
Always have had the best service with John no else works on any of my computers
Excellent remote service, quick and easy.
I was referred here by a security company of ours in Hamilton. JTG is amazing.
Best service around ! Great to deal with and most fare price ive had for repairs around !! 10stars dnt get fooled by these other companies out there , john is the real deal !
had a great experience he fixed my alienware laptop in one night :)
Helped me with Website Form on website. great thanks!
Prior to JTG Systems,my laptop was running slowly and had issues with Malware, Spyware and viruses. John fixed these problems, upgraded my drivers and also installed de-fragmenting software. My laptop is now running smoothly and efficiently.
Awesome service! John is a real professional and knows his stuff!
Brought in a team computer and got same day service - not only was my computer repaired and files backed up, the system was finely tuned to make it go faster than what it was before. These guys are definitely above the other shops in this area (Thorold, Welland, St. Catharines, Niagara Falls, St Davids, Pelham, Port Colborne)
Very knowledgeable staff, knew exactly what was wrong with what I brought in, and fixed it on time. I recommend them, and will go back if I have anything else that needs a fix.
Very helpful and informative. I Highly recommend.
JTG diagnosed the problem, was professional and courteous and gave my mom a seniors discount. Very happy with the quick service!
Very helpful and prompt service. Got my laptop repaired within a few hours. Thanks!
john is great to deal with, fast, reliable and beyond knowledgeable.
he was great at helping, he also helped with warranty at no extra.
Great teacher and great person really knows what he's doing
A really nice guy and he did a great job
i Had my lap top fixed by JTG amazing work .took the time to explain the problems and what he was doing to fix it very kind and understanding made me feel like i was a valued customer even tho it was my first time going there. very happy and will be going there again if i have any problems
I brought my pc in for an upgrade and to get a new battery, the service was amzaing from the customer service right down to the finished products! The gentlemen at JTG systems went above and beyond what i was asking of them and i will be back!
the problem was fixed within 5 minutes. i would recommend to friends and family.
AMAZING! Saved all my data after a coffee accident ruined my MacBook ! I would recommend JTG to anyone with Mac problems, amazing to work with and doesn't try to rip you off!
John performed onsite computer repair, he came within an hour of being called, showed up on time, fixed my problems and then some. Thank you.
Very courteous, knowledgeable and provides excellent service at a affordable rate.
John is an expert ! Plain and simple
Fast and amazing service!!!
He help me with the tablet had it fix the same day. Great customer service!
he helped with warranty at no charge, computer is nice and fast. thank you.
The service I received for my Mac was fast and reasonably priced.
Helped me out with my tech thanks.
don't have to pay if it doesn't get fixed, 90 day service warranty, always quality work
Great service and that coop student does amazing work
fixed imac, thanks!
he helped me right away
Great customer service done same day.
Very helpful and knowledgeable.
Good place
John has helped with everything i needed! thank you.
Great service, super fast and affordable!
Fair prices and very helpful
GOOD EXPERIENCE!
Very impressed with how quickly our computer was repaired, price was very reasonable as well,
I have been using John's services for over three years. John has removed Viruses and replaced components that fail. He has always been super attentive and provides service exceeding my expectations. Thanks John.
Better Hardware Technoloy
Awesome service Thank you!
Friendly, helpful, laptop works great!
**************HIGHLY RECOMMENDED************* I brought in my old Mac to APPLE STORE and they won’t change the battery cuz it’s “too old.” Thank God I googled “computer repair in niagara” and JTG staff replied within minutes, directed me to the Amazon link to order the battery and bring it to them to install. (VERY HELPFUL, thank you) When I brought in the battery and the Mac, the staff were all friendly, welcoming and very professional. The location is easy to find with free parking and close to Tim Hortons and Dairy Queen. The battery literally was installed in less than 5 minutes and they took the time to explain recalibration with me. (I appreciate that, thank you.) The staff mentioned a hard drive update would make the Mac go so much faster. It was only $100 and included an external hard drive. This installation only took an hour and it was no problem waiting since the mall is so close. The staff are kind and extremely efficient. I highly recommend everyone to bring their PC, MAC, and other devices into JTG. You guys are family now. Thank you for taking care of everything. It really took a weight off me. Sincerely, Laine LePoidvin
These guys are top notch. My computer crashed and I needed everything off the hard drive. They not only retrieved everything in a remarkable amount of time. But they also knew I needed a computer to keep my business in operation. They loaned me a hard drive to keep me going. These guys are REMARKABLE!!!! I cannot thank them enough. My next purchase and ALL my computer business will be with them. THANK YOU
My MAC was in a terrible state, it kept shutting down at 70% and I had so many ads popping up at the corner of my screen every time I log on :(. I researched and heard this place was open for 24 hours and heard amazing reviews about it. A good friend of mine had water spilled on her computer and she had to hand in her lab report in a couple days so she was freaking out. They fixed her computer in less than 24 hours and she was soooo happy! I wanted to give it a try so I came in on Wednesday, explained the problem to the worker and he explained what he was going to do to fix it...I think I gave them the wrong number because I had to call them the next day to see if everything was fixed...He said that everything was good and I could pick it up! It's been a week now and I'm soooo happy that my MAC does not shut down randomly during meetings and live lectures, and I'm sooo glad that when I log in to my MAC, I don't see random ads popping up! Thank you JTG systems for fixing my MAC :)! I'm very happy that it took them less than 24 hours to fix it and they were very professional with their work!
I HATED leaving my computer and my phone with strangers! By the end of the day, Dan and John were not strangers any more. I felt so comfortable with the two of them and the work they did, while a bit disorganized as cables were floating around with speakers and stuff (highly recommend labeling your cables before you get there to keep it all straight for you and them!) I found them to be incredibly efficient and supportive! I drive about 30 km to get to them and I'll do it again!
In a rush I was trying to find a phone repair place around 9pm. Everything was closed and I was lucky enough to run into one of the workers outside the store. They had closed an hour prior but was still willing to fix my phone the same night. The guys that were there was super friendly and easy to talk to. Under 40 minutes later my phone was fixed. I was so happy I almost cried.It was absolutely amazing service. If you need anything fixed go to these guys. If those guys are reading this: name it Rocket :)
Brought in my 9 year year old, slow iMac to discuss whether to upgrade and tune it up, or replace it. John and his friendly team took a quick look and recommended some clean up, additional RAM and to consider replacing the hard drive. It’s now running like a new desktop, but at a fraction of the the cost of going new. Highly recommended.
today I called JTG systems about my phone camera on my Samsung galaxy phone I spoke with John was super helpful on the phone asked me to come in so they can take a look! When I arrived at the shop John was super welcoming!!! they took my phone and Brandon was the one who took my phone apart and figured out the issue! While being super supportive and helpful and careful with my phone explaining what was wrong even going the extra mile to stay after hours for me Dan was great too keeping the conversation going! I couldn't be anymore thankful ill be definitely coming back to JTG systems
John was extremely knowledgeable and helpful in fixing my computer. He was able to determine which parts were broken and what needed to be fixed. I dropped my computer off around 8:00pm and picked it up in less than 24 hours. Efficient service, fair pricing, and friendly professionals. Would recommend to anyone looking for computer repair!
As a former computer store owner many years ago. I am thrilled to find a company that I can rely on. John is a man I can trust. service was friendly, prompt, reasonably priced and professional. Don't waste your time looking anywhere else. My business relies on our mission critical systems to be running. I trust JTG to be there when we need them. IW
JTG Systems is the best place to bring your computer or electronic device for repair in the Niagara Region. The staff is extremely knowledgeable, the work is efficient, and the pricing has me returning. I've had them retrieve lost data off my cell phone, give my old laptop a tune up (saving me from having to buy a new one), and even had them put together an entirely new gaming tower for me. Each visit has me coming back the next time!
John is amazing at what he does! If you're in need of a computer repair company, website design, or SEO company you're in the right place. John has helped my company with all three services. My company website needed some design updates for the SEO service I hired him for. Not long later my PC wasn't working properly and I was so thankful to find out he could fix my computer as well. Great all in one computer services!! Thank you again John!
I HIGHLY recommend JTG Systems! John was extremely helpful in assuring me that my old Mac was an affordable, fairly simple fix. When another local computer repair business told me it was a lost cause, I almost gave up on it. He replaced my hard drive, added more RAM, updated it and explained everything he was doing in a way that I (a not so tech-savvy person) could understand. In just a couple hours, my computer was ready to be picked up and he even lent me a cable to connect my old hard drive to the computer, and move over old files. I'll definitely be calling JTG for any of my computer needs from now on. Thanks again, John !
During these pandemic times I was in a major bind for work, with not many computer repair shops open. I was in desperate need of some parts that I could not find a store for luckily this shop on Niagara Street in Welland was kind enough to help me out. The gentleman in the store was extremely helpful in helping me find SATA cables, I can't recommend this guy enough please think about using him if you're in need of computer assistance especially for work. Great guy thanks again!
My experience with John was outstanding. I will always call this SEO company when I need any help with my SEO/website needs. This company really knows their stuff. Knowledgeable, & extremely helpful. There were things wrong with my website that I would of never known if it wasn't for JTG Systems SEO services. I highly recommend anyone trying to rank in search engines to hire their SEO services right away!
John and his team are Amazing!! JTG Systems came to our clinic and put in a wifi extender and our practitioners and patients did not have to miss a beat. Their service was extremely professional and efficient. They truly care about the quality of their work and they will be taking care of all our future computer needs. I highly recommend them!
I was visiting my family for a few days but was flying out to Edmonton right after and needed 2 laptops and 1 portable harddrive to be faster and cleaned up JTG called me which the issues and told me the fix which was beyond reasonable and the price was unbeatable! Everything was ready to be picked up that same day! Amazing! Going to be using them again for sure! Thank you!
JTG systems, John Gallie is the most reliable honest computer guy you can get to fix your laptop or desktop! Who can beat same-day computer repair? And if you're not sure if you can trust leaving your personal information in someone else's hands you can 100% trust John! He has a police clearance, took police foundations in college, served in the military, and volunteers for crime stoppers. I highly highly recommend him! Two thumbs up! :-)
JTG Systems is a life saver. John is confident and a quick problem solver about what he needs to do in order to help me as a client. Oh, and did I say quick? Today, within minutes he fixed my laptop, which for everyone else was a mystery to solve. He's a great person to have on any small business team that's struggling with daily computer challenges.
I reached out to John after he was recommended to me from someone on a Niagara Advice Page. From the initial contact I felt I was in the best of hands. John was able to assist with a recovery of lost files & pictures after my Macbook decided to do a software update. Throughout the whole process, John was available through text message to alleviate all my stresses with the thoughts of losing years of memories. Would not go anywhere else from here on out and will always be referring him to friends and colleagues. KUDOS TO YOU & YOUR TEAM JOHN!!!
Very knowledgeable, honest & friendly ! Tony answered any questions I had and provided very detailed answers and took the time to explain. I had brought in a desktop which I thought had a virus but did not... he took the time to tweak and repair a couple of things to make it run better. I could not have asked for better service ! While I waited !!! It was at very reasonable price . If I could rate more than 5 stars I would. I will certainly be recommening John & Tony at JTG Systems to all my friends and Family!!
if i could give more than 5 stars i would!! John was a pleasure to work with in fixing my computer, negotiated a good price for the fix with the proper components i needed and all of it was done in less than an hour in the shop. honestly cant say enough about how convenient and easy it was as well as was just nice to have some good conversation in regards to information i needed to do with building a computer. would recommend to anyone needing to get their computers or laptops fixed or anyone looking to get a refurbished piece of equipment!!
My wife recommended JTG when I wanted to upgrade my laptop so I sent a message early one evening and John replied within an hour with a very reasonable quote. The laptop was dropped off Monday and I picked it up Tuesday. The work done by JTG improved my computer's performance and speed way beyond what I expected. Quick response, good prices, next day service, friendly staff...why would you go anywhere else? Thanks to John, my days of frustration and annoyance from dealing with a sluggish laptop are over :) Thank you very much, JTG Systems!!
I honestly can't say enough good about these guys. I contacted them this morning, slightly frantic, as my computer kept crashing (blue screen of death, over and over) and I NEED it for work. I dropped it off to them at 2pm and they had it fixed and ready to go by 6pm! The price was very reasonable and they went above and beyond. I have heard great things about them before but this was my first experience with them and now I won't go anywhere else for my computer needs.
I thought my Mac was past it's lifetime as one day it made such a loud noise and then would not turn on. Oh I tried with tips and tricks but no luck. Then to my luck I found JTG systems. I did not even call just showed up and Anthony greeted me and accepted challenge. His patience and experience was amazing. He fixed my problem and even was willing to help me upgrade. I have NEVER had such an experience as positive as I did today with JTG SERVICES....Anthony you rock !!!!! I will recommend this company to everyone who has computer issues.....especially your Mac. Cheers Carol
John Gallie has assisted me with computer problems a few times, from simple to complex. Even the simple is complex for me. For him, maybe 5 seconds to diagnose and even less time to fix. The complex paralyzes me. To John it takes a few minutes to fix. As always his prices are very reasonable. He knows how to take care of his customers, especially those like me: absolute techno-flops.
When it comes to computer problems we all panic fearing the worst. Always fearful of lost data and complete system reinstalls. I walked into JTG one day with 2 laptops with software issues. A few hours later I walked out with 2 repaired laptops. Very reasonably priced and great fast service. I will recommend to others needing computer repairs. Thanks fellas.
John is really friendly and very knowledgeable when it comes to computers. My gaming PC wasn't working properly he fixed it within 2 days. He's very nice and I loved the service i received. I would recommend to all my friends and family. Only thing I could say that needed improvement was communication between him and customers but that's just me nitpicking.
John was recommended to me by my sister. She told me that he would be able to fix our computer and speed up our Mac so we could optimize its use for another several years. We have a 2009 Mac Book Pro. John took a look at it and immediately came up with a recommendation. John also understood that it would be difficult to be without our computer for a number of days so he had it back to us within 24 hours. John is extremely professional, knowledgeable and accessible. Also, his prices were very reasonable and affordable. All of which, I really appreciated it. I highly recommend JTG computers!
I called JTG yesterday for the first time because my regular service place was too busy to come out. John came out to see me on a Saturday morning ( for same price as his weekday service calls) He was helpful and patient. I now have my office ready for work on Monday am ! Ty John, I am ready to move all of my service needs over to JTG moving forward I will only be using your services. P.S the dogs like him too:))
Met with John last week due to my wife MacBook 12" logic board failing. He took the time to look over it for many hours and determined the only repair was to replace it. He didn't charge me a single dollar for his time and if I decide to go through with the repair I will definitely be bringing it back to him. very knowledgeable and friendly!
Still great service!! If you don't know anything about what's going wrong with your computer/laptop - don't worry... JTG Systems will take the time to explain to you what needs to be done so your system is up and running at its best. Thanks JTG again for your great service! My PC crashed on Thanksgiving weekend - JTG Systems came to my rescue and i was up and running within an hour. Replaced my hard drive and not only is everything good my laptop performance is way faster than before! JTG will take the time to go over what you need and provide you with the best solutions and they stand behind their service!!
I called a few Niagara based companies I have used in the past to help set up my theatre system and integrate my PC, but couldn't find anyone willing to come out for such a small job. John was the fourth company I called. He called me back right away and was here within 4 hours. His rate was very reasonable and he did a great job. I have a lot more work for him and will never call the other companies that left me stranded ever again.
I had a great experience with John, he was very professional, patient, knowledgeable, trustworthy. He kept his word about keeping to the agreed upon estimate even though he had to do an additional hour on another day of work to get my iphone working. I would definitely recommend this service to others. He keeps costs down by working in a smallish/humble space, which I also appreciate.
Completely fixed my MacBook Pro's booting issues that the Apple agent couldn't fix, and also fixed the insane overheating problems that I was facing, all under 2 hours while having great conversations with me! I can't explain how grateful I am to John. The amount of money and the time that I've saved is just unbelievable. Thank you so much for the fantastic service! HIGHLY recommend him to anyone!
Excellent experience working with John. I called him on a Saturday expecting to have to leave a message and thought I'd have to drop my MacBook off the next week. Instead, he answered the phone and told me to bring it in right away. Dropped it off a few minutes later and John said he would get it done by the end of the day! Apple could not help me with their own machine, but John did, and he did it fast! I had been waiting for over a month for Apple. My MacBook has the weird "C" style USB ports, and I forgot to bring the adapter. John even offered to come and get it from my house in order to get the job done! My advice? Support your local businesses, especially the ones that provide a high level of customer care. I hope to never have computer problems ever again, so I'll never have to go back, but who are we kidding? It's going to happen, and when it does, I know where I'm taking my computer! John goes above and beyond to serve his customers. Highly recommend JTG Systems!
From knowing just about nothing about my computer only a few basics. John has shown me all of the wonders of Google Products and my Computer is 10X faster then it was before, Free from errors and problems. My scanner works again, and he even showed me how to use my cellphone that can also do wonderful things now, Scan documents and email the whole bit. John also took the time to setup Google Docs, and a Gmail account, also Sync my Photos from my phone and computer and more.. I couldn't be happier with the service I received from JTG Systems. and I drove from Hamilton a 30 Minute drive.. Was definitely worth it. This guy knows his stuff inside and out and I would recommend to family friends and others. go to JTG Systems and you will be happy you did.
Service was great and reasonably priced. After I saw how quickly JTG was able to get me up and running, I couldn't believe I wasted 2 days troubleshooting the issue myself . My one caution is to call ahead to confirm someone is in the office. Don't take the word of the automated answering system. Staff are very accommodating to schedules and will work late to get the job done.
The service was great! My external hard drive broke and I lost almost all my files. It was an apple product and the apple store told me it couldn't be fixed. I brought it to JTG and all my data was recovered in about a day! It was very efficient and resonably priced as well. I would reccomend JTG to anyone who needs data or hardware help.
I called JTG Systems for repair on my Imac, it was shutting off..constantly.. and filled with malware, I dropped it off the same day with no appointment after I called, They took it in and worked on it right away until finished. they even updated my OS at no extra charge. These guys are great! I would highly recommend to friends and family. thanks JTG Systems for your hard work on our family computer.
Good, honest work! I have had nothing but GREAT service from JTG - almost everything I have brought to John has been fixed no problem. The things that couldn't be fixed, there was no charge. The service is very quick and professional. I have recommended JTG to friends and family, who have also been very impressed with the service and professionalism. I will continue to use JTG and have no problem recommending it to everyone. Keep up the great work John!!
This location provided me with excellent customer service! I was having troubles with my macbook, it wasn't turning on or charging. After bringing it by, John was able to get it fixed, running 100% and back to me within the same day. I needed a new battery and they did the replacement at a great price. I would recommend this service to anyone with any electronics troubles. Fast, great service, and affordable!
Had a large external hard drive that crashed and I thought I had lost some important photo files that I had not had a chance to back up. John was able to access and retrieve my data. I was impressed by the service and dedication to my situation and will not hesitate to return in the future, I highly recommend this company....Harold Hutchings-HJH Photography.
Very professional, quick and reasonable for pricing. We were referred to John's business from our own Royal LePage IT professional for a service that would have cost $300 by Dell Computers (for a battery replacement/install) and we were charged a very reasonable $65. We highly recommend JTG Systems. John and Cindy Raskob, Royal Lepage NRC Realty.
This company is ran well, Awesome business owner. He can do practically anything with computers. John at JTG Systems is the best technician I have seen thus far with computer stuff. he is fast and Wants to save you money, he actually cares about his customers: which is often not seen in the computer industry. Keep up the Great work John!
Jon has helped me out more today than any other company has in the past 2 weeks after my laptop completely gave out. Most places I went to gave me no information and simply just wanted my money. Jon seems like he cares! He's easy to communicate to and seems 100 percent genuine. The type of person who will go out of their way to get you what you need. I'd suggest going to JTG computer repair if you want someone who wants to help and who can help!
Wow, what can I say about the service I've received. Took my computer into them with a power issue that 3 different computer stores could not figure out and spent over $100 for basically no fix. JTG Systems took one look at the previous work done and found out the issue was the computer case! Had it fixed within a day. Fantastic service and friendly staff. Definitely going to be using JTG Systems for all future servicing! No questions about it!
Great service. This company is excellent at what they do. From replacing a disc drive to a macbook keyboard, they are always great, reasonably priced and quick to get things done. I would recommend this company to any other mac user that doesn't want to go all the way to the genius bar or pay an arm and a leg for apple care. Great people!
As a software developer I also do a lot of my own laptop repairs. However there are some repairs that are just too unnerving for me to do myself. When my Macbook Air became water damaged I had to draw the line. In all my years working with computers I can honestly say I have NEVER met anyone with knowledge and insight a great as John's. He just seems to know exactly what the problem is and he knows how to fix it faster and cheaper than anyone I've ever met. John is a computer Ninja within an elite network of computer ninjas. If he can't fix it someone within his network can. I will never take my computers anywhere else. This man is unreal.
"Go to JTG Systems." That is the first sentence that comes out of my mouth when someone in the Niagara Region asks me who to bring their computer to when they have a problem. After accidentally putting RAM in my computer the wrong way after trying to upgrade it, I went to JTG Systems and within ten minutes the problem was fixed and I was good to go. The service is incredibly fast, you can expect your unit to be fixed around a day or two on average. John is extremely knowledgeable about computers and an all around nice guy in general. If someone gave me a computer and said that everybody they went to couldn't figure it out, I would simply tell them that they haven't went to John. That's how much faith I have in him.
I have had 2 of my laptops repaired at JTG systems and they both came back in perfect condition! Very friendly, professional, affordable, and timely service! I enjoyed my experience so much that I have referred a few of my friends to have their computers repaired at JTG systems as well. They were both extremely satisfied with their service and the price for their repair. I also went away on vacation and forgot my MacBook charger and I contacted John, the owner, who allowed me to borrow one for my entire vacation! Saved me from having to buy a new charger for just 10 days! Saved my vacation! Thanks JTG systems, I will return and continue to refer my friends!
I have been long time customer at JTG Systems and I STRONGLY recommend anyone that has a computer or electronic problem (or question) to definitely bring their stuff in to get it checked out. The customer service was beyond excellent and my laptop was fixed/repaired within 24 hours of me dropping it off! The staff are friendly, and the owner John was very helpful and efficient!!! Keep it up guys!!!!!
I have the pleasure of not only having John as my friend but also as the only guy I will go to to have any issues with my computer fixed. Even if I just have a question or a concern John is always very professional and very respectful. I would and will always recommend JTG SYSTEMS for any of your computer need a first class company with a first class owner.
Very fast, trustworthy, helpful and reliable. Very appropriate pricing would recommend to all my friends. Only company around that I could find that wouldn't charge me for walking in the door. "No fix no fee" is what he said to me. Also willing to answer all my questions even after he fixed my laptop which is hard to find. Very pleased !
I had recently lost ALL of the documents and pictures on my laptop (years worth of important stuff!). I had called around to a lot of different places where I was told to bring in my computer for a high price to see if they "could" recover it. When I called JTG Systems I was overwhelmed by the friendly and helpful voice on the other end of the phone. He took the time to talk & listened to my issues with the computer and gave me an excellent price. I brought in my laptop plus another one to get cleaned up and was SO HAPPY with the service and time this was done in! All of my pictures and documents were restored & transfered to a safer place PLUS both computers were cleaned up .... all in two days!!! FASTEST and BEST service I have yet to experience ... & I will FOR SURE bring my computers here from now on and recommend them to anyone I talk too! So awesome!!!
I am a teacher and my computer broke down the week my report cards are due and of the week of my school play with everything in my computer. It was a definite emergency and John came to my rescue!! He came in on a Sunday of Father's Day weekend to help me change out a new hard drive. He does not charge you unless he knows what's going on and how to fix it. I am so thankful for everything that John did for me. I definitely recommend!
I had a wonderful experience. My computer (a Mac) was infected by a virus - one text to John, a prompt reply and an invitation to drop it off "anytime". When he learned that I live in Port Colborne he fixed it immediately, charged me a very fair price and had it back up and running and in my hands within an hour and a half!!! Amazing customer service!! Thanks John - you will definitely be recommended to others by me and if I am ever in need of service again I will be in touch!
Incredible service! I highly recommend JTG. My son's keyboard broke and after several phone calls to other shops and hearing ridiculous prices, I called JTG. My son's keyboard was fixed in 1/2 an hour at a awesome price. Anyone with computer problems, Bring them here. I have already been spreading the word. Thank you so much for being a reasonable, honest guy.
Broke my laptop screen on a brand new laptop from bestbuy. They wanted to send it off for 3-4 weeks, but JTG systems ordered a new screen and repaired it within three days for half the price that bestbuy wanted to charge. communication was great and couldn't be happier with the quality of the services! i would highly recommend this company.
John has been looking after my MacBook Pro computers for many years. His commitment to customer service is exceptional! He is always thinking about how he can save my business money with my Macbook Pros. Apple product servicing can be very expense and time consuming to fix at other repair shops but John always gives me great advice and prompt service.
He has helped me more than a handful of times on various computer stuff, Example helping me build my gaming Computer, getting rid of viruses and Junkware,RansomeWare and more! he's an all around good guy and I consider him a friend; and I'm sure he feels the same way. I'm always treated with respect and feel like a valued customer - He treats all customers like that. definitely a pleasure doing business with JTG Systems, I know I will be back... not with the same issues but other stuff i need a hand with.
I have a MacBook Air that is only a year old and used for Word or regular websites. My charging port stopped working so I went to BestBuy, they quoted me $300-$900 to fix or backup my information for $100+tax. I walked out feeling stuck and hopeless. I decided to call someone who specializes in Mac and isn't "corporate".Called JTG systems. Came in the next day, charge port was slightly moved and he put it back in place. Was very understanding and informative! 10 seconds and my laptop was working again! He then added virus protection programs to remove a current virus causing popups and also showed me tricks I didn't know about my Mac. Ten out of ten would recommend. Forever customer now.
Great place to get your macbook fixed or upgraded. walked into a few other places and left with my head aching. Walked into JTG Systems and got my macbook upgraded at a great price, less time for parts and no headache. Parts came in the next day and they set my computer up nice and fast, cleaned everything up and i was on my way. Thank you guys you did a great job. My macbook's never been as good as it is now :D
John has serviced both mine and my husbands computers. We have used JTG Systems a few times, cause of issues we have created lol.. and everytime he fixes it for a great price and it's back to us within hours, not days like other computer stores around me.. I am from St.Catharines and drive to fonthill just to ensure we get proper service from an expert JTG Systems. Thanks JTG / John for all your hard work.. and we will let all our neighbors and friends know about your great work. much appreciated!
Took my MacBook Pro to Jumpplus only to have them tell me my computer required a $900 repair. Would not pay that so I checked around until I found JTG systems. Very honest and helpful people. Had my laptop fixed and useable within an hour. It was amazing how a $900 repair turned into a $60 one. Thanks again to John and the guys. Definately would recommend and will be going back!
John was very helpful he repaired my lap top added a few extras and took the time to explain how to use certain programs. I took my laptop in at 12:30 it was ready to pick up in 3 hrs... he cleaned all the malware spyware updated drivers. I have been to computer repair shops before, and i know they rip you off. He gives you a quote and sticks to it. Very prompt, i would definately recomend his company anythime.. He also deals in other electronics repairs so give him a call...you won't regret it..
