Frequently Asked Questions
Find answers to common questions about our computer repair services. Can't find what you're looking for?Contact us directly.
Services & Repairs
What types of computer repairs do you offer?
We offer comprehensive computer repair services including virus removal, data recovery, hardware repairs, software installation, system upgrades, screen replacements, and more. Our services cover laptops, desktops, Macs, and custom-built PCs.
How long does a typical repair take?
Most repairs are completed within 24-48 hours. However, the exact timeframe depends on the issue's complexity and parts availability. We'll provide you with an estimated completion time after diagnosing your device.
Do you offer emergency repair services?
Yes, we offer emergency repair services for critical situations. Contact us directly at (905) 892-4555 for immediate assistance with urgent repair needs.
Pricing & Payment
What are your payment options?
We accept various payment methods including cash, debit cards, credit cards (Visa, MasterCard, American Express), and e-transfers. We also offer flexible payment plans for larger repairs.
Do you provide free diagnostics?
Yes, we offer FREE diagnostics on all devices. This allows us to accurately assess the issue and provide you with a detailed quote before any work begins.
Do you offer any warranty on repairs?
Yes, all our repairs come with a 90-day warranty. This covers both parts and labor, giving you peace of mind about the quality of our work.
Process & Procedures
Do I need to make an appointment?
While walk-ins are welcome, we recommend scheduling an appointment to ensure prompt service. You can book online or call us at (905) 892-4555.
What information do I need to provide for repair?
Please bring your device, any relevant accessories (chargers, etc.), and a valid ID. If possible, make note of any specific issues you're experiencing and any important data on the device.
How do you handle data privacy and security?
We take data security seriously. All customer data is treated with strict confidentiality, and we follow industry-standard security protocols. We can also help you back up your data before repairs begin.
Still Have Questions?
Our expert team is here to help with any questions you may have about our computer repair services.